Why Is the Participant Registration Option Not Visible?

Applies to: Leconfe 1.5.0-beta.3
Audience: Conference Managers, Editors, and participants

Short answer: The Participant registration option appears after a Conference Manager or Editor enables Participant Payment for the scheduled conference.

Before You Start

Make sure that you:

  • Are signed in as a Conference Manager or Editor.
  • Have opened the correct scheduled conference.
  • Understand that payment settings apply only to the scheduled conference currently selected.

1. Open the Participant Payment Settings

  1. Open the scheduled conference Dashboard.
  2. Select Payments under Settings.
  3. Open the main Settings tab.
  4. Select General.

2. Enable Participant Payment

  1. Locate the Participant Payment section.
  2. Select Enable Participant Payment.
  3. Choose the appropriate invoice mode for the conference.
  4. Review the Payment Period when the conference limits registration payments to specific dates.
  5. Click Save.
Leconfe Payments settings with Enable Participant Payment selected
Open Payments > Settings > General, select Enable Participant Payment, and save the settings.

After Participant Payment is enabled, Leconfe can display the Participant registration option for the scheduled conference.

3. Create or Activate a Participant Fee

If the conference uses participant fees, make sure that at least one eligible Participant Fee is available:

  1. Remain on the Payments > Settings page.
  2. Select Participant Fees.
  3. Open the Fees tab.
  4. Select New payment fee to create a fee, or review an existing fee.
  5. Confirm that the fee is active and that its availability dates are correct.
Leconfe Participant Fees page showing an active participant payment fee
The Participant Fees section lists the fees that can be offered during Participant registration.

4. Confirm That the Participant Option Is Visible

  1. Open the public page for the same scheduled conference.
  2. Sign in with the user account that will register as a participant.
  3. Refresh the page or sign out and sign in again if the page was already open.
  4. Confirm that the Participant registration option is displayed.

If the Option Is Still Not Visible

  • Confirm that Enable Participant Payment was saved in the correct scheduled conference.
  • Confirm that an active Participant Fee is available for the current date when a fee is required.
  • Check that the configured Payment Period is currently open.
  • Refresh the conference page or sign in again.

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